How to cancel a paid account
If you have a paid plan like Pro or Extra, here’s how to proceed and cancel the renewal on your account.
In order to deactivate your payments to us, follow the simple steps below:
1. Log in to your PayPal account.
2. Click Profile at the top of the page.
3. Click My Money, then click Update beside My pre-approved payments to find your payment.
4. Select the payment, and then click Cancel.
If you need more information on how to cancel a recurring payment, subscription, or automatic billing agreement, please check the link below:
Please be so kind to provide us with your feedback about our services, using the contact form on the website. We will be glad to hear your opinion and implement any offered improvements and new features desired.
How to cancel a free account
If you have a basic, free account with us and want to have it deleted, simply go to your Account Settings (from the drop-down menu shown when you click on your username, when you are logged in), scroll to the bottom of the page and press the Deactivate Now button. That’s it, your account has now been deactivated, but your data will be saved and you can always reactivate your account. While your account is deactivated your profile and data will be invisible for other users.